Contact the Editorial Team for Enquiries

For editorial enquiries about Vaultline, email us at [email protected].

You can write to us about corrections to our articles, questions for the editorial team, or potential cooperation. Please include the page or topic you’re contacting us about and enough detail for us to understand your enquiry. Do not include passwords, payment details, identity documents, or other sensitive personal information.

We don’t have a published response-time commitment, so please allow time for a reply. Contacting us does not provide access to casino customer support, UK gambling dispute resolution, or regulatory advice.

Information on this site should not be taken as confirmation that a casino is safe or authorised to serve people in the UK. Before depositing, check the operator’s licence on the UK Gambling Commission’s public register. Offshore sites fall outside UK regulatory and player protections, and a non-GamStop status does not establish that a site is safe or authorised. Do not assume UKGC protections, approved dispute routes, or GAMSTOP participation without an identifiable licence entry for the operator.

If you have questions about gambling addiction or are worried about your gambling, please don’t contact us for help. Contact a dedicated gambling support service instead. You can find further information on our responsible gambling page. If you have self-excluded because of gambling-related harm, using a non-GamStop site undermines the purpose of that exclusion.

Written by the editors at Vaultline.